All courses

The ICT sector at the TESDA Women's Center is dedicated to bridging the digital divide by providing world-class, competency-based training. This category encompasses a broad range of qualifications—from foundational computer operations to specialized virtual assistance and systems management—designed to meet the shifting demands of the global gig economy and local corporate landscapes.

Core Focus Areas:

Digital Literacy: Mastering the hardware and software tools that power modern business.
Virtual Services: Developing the high-level administrative, creative, and technical support skills required for remote collaboration.
Systems Reliability: Ensuring data integrity, network security, and hardware maintenance to keep businesses connected.
21st Century Skills: Integrating critical thinking, gender-fair workplace practices, and entrepreneurial mindsets into every technical task.

Information and Communications Technology Sector

Perform Computer Operations

Information and Communications Technology Sector

Virtual Assistant Services Level II - Common Competency

This module is designed to equip aspiring Virtual Assistants with the essential "common" skills required across all sectors of the ICT industry. It focuses on the dual mastery of technical efficiency and interpersonal excellence. Students will transition from basic computer use to professional-grade operations while learning to manage client relationships with a "customer-first" mindset.

What You Will Learn:

Advanced Computer Operations: Go beyond the basics to plan tasks, input data accurately, and maintain computer systems to ensure zero downtime for your clients.
Digital Customer Service: Master the art of greeting clients, identifying hidden needs, and delivering services that exceed expectations in a virtual environment.
Professional Communication: Learn to handle complex queries, manage conflicts or complaints with diplomacy, and use common business tools to provide seamless support.

Information and Communications Technology Sector

Virtual Assistant Services Level II - Core Competency

TESDA's Virtual Assistant Services Level II is a 100-hour, 13-day training program designed to prepare individuals for remote work as Virtual Assistants. It covers core competencies in administrative support, web research, email management, and digital literacy to produce job-ready graduates in the ICT sector.